Privacy Policy

Koba Entertainment Inc. ("Koba") is concerned about safeguarding your privacy. Koba’s Privacy Policy is based upon the principles set out in the Canadian Personal Information and Electronic Documents Act (PIPEDA) and complies with all other applicable Federal and Provincial legislation.

This Privacy Policy applies to the www.shopkinsliveontour.com website ("Koba's Shopkins Website"), as well as the www.kobaentertainment.com and associated websites (collectively the "Koba Websites").

Koba’s Privacy Policy is based upon the following ten basic principles:

Principle 1: Accountability

Personally identifiable information may include your name, age, address and email address, credit card number and expiry date.

Koba is responsible for personally identifiable information under its control. If you wish to contact the individual responsible for the organization's compliance with the following principles and information, he/she can be reached at info@kobaentertainment.com.

The Koba Websites may provide links to other third party websites. These websites operate independently from the Koba Websites and therefore any personally identifiable information you give to these other websites is not controlled by our Privacy Policy.

When you click to purchase tickets from Koba’s Shopkins Website or other Koba Website you are immediately directed to the applicable third party ticketing service’s website (the ticketing service will vary by venue). Your credit card number, expiry date, email address is collected by the third party ticketing service and not by Koba, and the use of this personally identifiable information is subject to the ticketing service’s privacy policy.

Principle 2: Identifying Purpose

The purposes for which personally identifiable information is collected shall be identified on the Koba Websites at or before the time the information is collected. Personally identifiable information collected from you for one purpose will not be used for any other purpose without your prior consent.

We do not sell or otherwise share personally identifiable information without your prior approval; such approval is usually requested at the place on the Koba Websites where we collect the information. On any page where we ask for personally identifiable information, the purpose for collecting such information will be prominently displayed and we will not use your personally identifiable information for any other purpose without your consent.

On Koba’s Shopkins Website and other Koba Websites you will be given the opportunity to sign up to receive promotional and/or marketing information about Koba’s products, services, contests and other offerings (“Promotional Materials”). You will not receive any Promotional Materials unless you check the appropriate box (opt in). If you opt in, each email sent to you regarding Promotional Materials will include an “unsubscribe” link at the bottom and you if you elect to unsubscribe you will be promptly removed from our mailing list.

Principle 3: Consent

Your knowledge and consent will be required for the collection, use, or disclosure of your personally identifiable information. By providing personally identifiable information, you accept the privacy practices described in this Privacy Policy.

A customer information database is customarily considered a business asset, and Koba and its related companies shall have the right to transfer this database in a merger, sale, or in an action for bankruptcy, but in all events the use of the database will be subject to this Privacy Policy by any acquiring or merged company.

We may disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on Koba; to enforce or apply this Privacy Policy, our Website Terms of Use or other agreements; or protect the rights, property or safety of the Website, its users or others.

Principle 4: Limiting Collection

The collection of personally identifiable information shall be limited to that which is necessary for the purpose identified by the Koba Websites. Information shall be collected by fair and lawful means.

Certain non-personally identifiable information is recorded by our web-servers and hosts, including type of browser being used, its operating system, and domain name, which provide us with aggregate statistics, including number of users to our sites, average length of visit to the sites, etc.

The Koba Websites may utilize cookies. "Cookies" are little bits of information that are sent to your computer when you visit a web site. They are saved, either temporarily or permanently, on your hard drive and can include information such as the date and time of your last visit, a given answer to an online question, etc. Cookies can also enhance your web experience by recording your navigation preferences for a given website.

The use of cookies on the internet has become standard practice. Most internet browsers will accept them by default. If you so choose, you may, at any time, change your parameters to disallow the use of cookies. However, in doing so, you will be unable to access the full features of certain sites.

It should be noted that the actual cookie files stored on your hard drive are harmless. You may read and delete them at any time.

Principle 5: Limiting Use, Disclosure And Information

Personally identifiable information shall not be used or disclosed for purposes other than those for which it was collected, except with your prior consent or as required by law. Personally identifiable information shall be retained only as long as necessary for the fulfillment of those purposes. If you opt in to receive Promotional Materials, Koba and its related companies may retain your personally identifiable information on our mailing lists for the purpose of providing Promotional Materials to you, until you request to be unsubscribed from such mailing lists.

Principle 6: Accuracy

Personally identifiable information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used. Koba will periodically update its records to keep the information current.

Principle 7: Safeguards

Personally identifiable information shall be protected by security safeguards appropriate to the sensitivity of the information.

Principle 8: Openness

Koba shall make readily available to you specific information about our policies and practices relating to the management of personally identifiable information.

Principle 9: Individual Access

Upon request (and satisfactory proof of identity), we will advise you of the existence, use, and disclosure made by Koba of your personally identifiable information that is under the control of Koba, and you shall be given access to that information. You shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.

Principle 10: Challenging Compliance

You shall be able to challenge any inaccuracy in your personally identifiable information being retained by us and have it corrected, and you will be informed as to who the appropriate staff are for hearing such challenges.

Koba may periodically revise this Privacy Policy. You are bound by any such revisions, and therefore we encourage you to visit this page from time to time to review the current terms of our Privacy Policy.