Frequently Asked Questions

What can I expect from Shopkins Live! Shop It Up!?

Shopkins Live! Shop It Up! lights up the stage in this first ever production packed with show stopping musical performances featuring the Shoppies! Get up up close with Jessicake, Bubbleisha, Peppa-Mint and your Shopkins friends. This is one show you won’t want to miss! The roles of the Shoppies are performed by a cast of talented “triple threat” entertainers who excel in acting, singing and dancing. Innovative costuming will bring the Shopkins characters alive within an inspired set design augmented with dazzling lights that heighten the virtuoso performances.

How long is the performance?

Shopkins Live! Shop It Up! is 90 minutes inclusive of one intermission.

How do I purchase tickets to the show?

You can purchase tickets to the show here.

How do I receive a promo code to purchase presale or discounted tickets?

In order to receive presale promo codes and other special offers, all you have to do is register for our Shopkins Live! Shop It Up! mailing list. To sign up, please click here.

What does the VIP package include?

Check it out! The Shopkins Live! Shop It Up! VIP Party package gives Shopkins fans exclusive access to the after-show VIP Party, where they will have the opportunity to meet and take photos with some of the Shoppies from the show! Each VIP Package includes: One (1) premium ticket in the first ten rows of the theatre One (1) meet and greet photo opportunity One (1) exclusive Shopkins Live! Shop It Up! merchandise item One (1) exclusive Shopkins Live! Shop It Up! VIP lanyard Access to an exclusive Shopkins Live! Shop It Up! themed after-show party room, which includes fun activities for Shopkins fans. All patrons – adults and children – require a VIP ticket to attend the VIP Party. All children must be accompanied by paid adult; unaccompanied children will not be permitted into the VIP Party. The VIP Party package is available in select cities. For more information, please contact your point of purchase contact.

Which characters will be in the show?

We have the Shoppies Jessicake, Bubbleisha, Peppa-Mint, Rainbow Kate, Cocolette and Polli Polish! The Shoppies are joined by the Shopkins, including Apple Blossom, Strawberry Kiss, Lippy Lips, Kooky Cookie, Poppy Corn, Slick Breadstick and Shady Diva. Click here to read more about the characters!

Will the show appeal to the entire family?

Along with an interactive and engaging story line, Shopkins Live! Shop it Up! features great original music that has an urban feel to it. This show will resonate with all family members.

How early should I arrive?

The doors typically open 1 hour in advance of the show start time. We suggest that you also plan additional time for traffic delays, parking, entrance to the venue and line-ups at the concession or merchandise stands.

Do I need to purchase a ticket for my infant child who is under one year old?

Children over the age of 12 months on the performance date need a ticket. However, some venues require that everyone, regardless of age, have a ticket due to fire regulations. Please contact your venue for more information on their policies.

Can I take a selfie at the show?

We would love it if you take selfies at the show and then post to Facebook, Instagram or Twitter using the hashtag #ShopkinsLive. Just a reminder, professional photography or video-taping is not allowed during the show.

Will there be merchandise for sale at the show?

Yes, there will be a merchandise booth stocked with items only available at the live shows. We suggest you arrive 1 hour before show time as the merchandise booth will be busy!

Are you coming to my city?

We are coming to over 100 cities in the United States on this tour. Check out for the very latest information on where we are visiting.

Will you be adding more cities or show dates?

Keep visiting for additional show information. You can also sign up for our mailing list to get the latest news from our current tour.

Who do I contact regarding a question or comment about the show?

Please contact us directly by email at .